i ordered some shoes on ebay 3 weeks ago, and it was shipped 3 weeks ago using standard flat rate shipping, i looked at the tracking on USPS.com and it says
Label/Receipt Number:
Status: Acceptance
Your item was accepted at 9:11 PM on August 31, 2007 in HICKSVILLE, NY 11801. Information, if available, is updated every evening. Please check again later.
i heard shipping takes 7-10 days with standard, do you think my package is lost? thanks :D
Shipping taking very long, is it lost?
You may be to quick to blame the seller in this situation.
In your question you state that you have a tracking number for the shoes and that when you check the website it states "Status: Acceptance." It appears that your item was given to the post office, and shipment has been delayed for some reason.
There are a few steps that you should take in order to rectify this situation in a professional manner, before jumping to conclusions and starting unneeded PayPal disputes. The first thing you should do is contact the seller and let them know that you have yet to receive your item. This way you can work together to create a solution to this situation.
As for the insurance, it have been added without your knowledge. Quite a few sellers use the eBay/USPS shipping service which automatically adds insurance to the item. This is another point I would check with the seller on.
The 7-10 days is a rough estimate for the shipping time, and remember that is 7-10 business days. According to your information the item was accepted to the post office as 9:11 Pm August 31st. This was a friday, so the item would not have been sent out at least until monday, except for the fact that this monday was Labour Day, so your item was more that likely process on tuesday September 4th. As I am writing this message it is September 17th which has been 10 business days since the item has been shipping.
The postal service is not an exact science and sometimes items will take longer that the allotted time. So at this point I would contact the seller and let them know your concern, wait a few days for your item to arrive, and if it does arrive by this friday I would suggest contacted USPS.
I would be hesitant to open a dispute with PayPal this quickly because there is a chance that PayPal will rule in favour of the seller and then you will have lost both your item, and your money.
Reply:yeah shipping never takes so long, hopefully you got insurance on it- then you would be able to contact the seller and tell him to give you a refund, or if you dont have insurance on it just send an email to the seller and say that you never received the item and you were wondering what happened. if you really want your money back claim a dispute with paypal and say the seller never sent it. ive personally have a feed back score of 79 on ebay, so i know about buying stuff and i have never once got anything lost in the mail. HOPE MY ADVICE HELPS. if you have any more questions just add details to your question and i will be happy to answer them.
First open a dispute through ebay by going to my ebay summary and where the item you bought on the side it says leave feedback and then you click on the arrow and their will be a list if you want to contact the seller, view order details etc. click the one that says report an item not received- then follow the steps to where it takes you.
To open a dispute on paypal go to the paypal website and sign in then go to the resolution center, then click on report a problem then select item dispute. it should then tell you to put in the transaction id go to select transactions and it should come up with a list of sellers and prices of what you bought make sure to pick the right one.
I RECOMMEND THAT YOU FIRST TRY TO CONTACT THE SELLER AND TELL HIM THAT YOU NEVER RECEIVED THE ITEM, ASK FOR A REFUND, if it is a good seller he will understand your problem and give you a refund.
really first try to contact the seller, if you have any more questions just ask
Reply:I'd call the post office %26amp; inquire about it.
Reply:call the post office with the tracking number
Reply:Probably, to be honest.
Call UPS and complain!
tanning
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